Customer Service Executive - Outskirts of Dorking

Customer Services
Ref: 422 Date Posted: Monday 18 Jun 2018
LinkedIn ShareShare
More

Our lovely client on the outskirts of Dorking is seeking an experienced Customer Service Administrator to join their team.  This is a lovely role for someone who has previous customer focused experience and seeking a new challenge.

£25k per annum

Key Accountabilities

  • The answering of telephone and email queries from customers.
  • Processing new and ongoing claims
  • Processing customer payments including sending BACS files to the bank and chasing outstanding customer premiums
  • Inputting new business applications (policies) and ensuring that all documents are dispatched in a timely manner.
  • Maintaining customer policies
  • Updating and maintaining the cashbook.
  • Appointment setting
  • Maintaining a sales focus during any verbal/written communication

Key Skills

  • Strong customer focus
  • Well organised and able to prioritise
  • Competent with Microsoft office and comfortable with numeracy
  • Excellent oral and written communication skills
  • Great attention to detail
  • Adaptable and willing to embrace change

Due to the location of the role you MUST be a car owner/driver

 

Specialist Recruit Ltd operates as an Employment Agency and an Employment Business. Specialist Recruit Ltd is committed to equal opportunity and diversity. Specialist Recruit Ltd is a member of the Recruitment and Employment Confederation (REC). Upon application of this vacancy you accept the Privacy Policy and Candidate Agreement (a copy can be found at www.specialist-recruit.com)

Featured Jobs

Graduate Business/Marketing Analyst

Graduate Business/Marketing Analyst    Our fantastic client in Leatherhead has a great opportunity for a Business or Economics graduate who is analytical and wants to work for a forward thinking organisation. The role is...

Full Details

Account Manager

Account Manager  Our lovely clients based in Dorking are seeking an Account Manager to join their team. The prime function of this role is to obtain new business, create new opportunities and...

Full Details

Customer Relations Advisor

Customer Relations Advisor  Do you have previous experience in customer service and wish to develop these skills? If so, please read on... Our lovely clients based in Dorking are seeking a Customer Services...

Full Details

Accounts Assistant/ Bookkeeper

Accounts Assistant/ Bookkeeper  Our clients are seeking an experienced Accounts Assistant/ Bookkeeper. Are you a self-motivated individual and enjoy working individually, as well as part of a team? If so, we have the...

Full Details

Product Administrator

Product Administrator  Our lovely clients based on the Outskirts of Guildford are seeking a Product Administrator to join their team.  The successful candidate will be confident and motivated. This role will include...

Full Details

Flight Support Analyst

Flight Support Analyst  An exciting opportunity has arisen to work within the travel industry!... Our lovely clients are seeking a Part Time Flight Support Analyst  (20 hours per week) to join their team...

Full Details